Privacy Policy
Last Updated: February 21, 2026
1. Introduction
ItWillTell ("we," "our," or "us") is committed to protecting your privacy and personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable Indian laws. This Privacy Policy explains how we collect, use, process, and protect your personal data when you use our AI-powered steel price forecasting platform.
2. Data Controller Information
Company Name: RorSolutions
Contact Email:rorsolution@gmail.com
3. Personal Data We Collect
We collect the following categories of personal data:
- Account Information: Name, email address, phone number, company details
- Usage Data: Platform interactions, prediction requests, feature usage patterns
- Technical Data: IP address, browser type, device information, cookies
- Communication Data: Support requests, feedback, enquiry forms
- Market Intelligence Data: User-contributed market insights and predictions
4. Legal Basis for Processing
We process your personal data based on:
- Consent: For marketing communications and optional features
- Contract Performance: To provide our steel price prediction services
- Legitimate Interest: For platform improvement and fraud prevention
- Legal Obligation: To comply with Indian laws and regulations
5. How We Use Your Data
Your personal data is used for:
- Providing AI-powered steel price predictions and analytics
- Managing your account and subscription
- Improving our machine learning models and platform features
- Sending service updates and important notifications
- Customer support and technical assistance
- Compliance with legal and regulatory requirements
6. Data Sharing and Disclosure
We may share your data with:
- Service Providers: Cloud hosting, payment processing, analytics (with data processing agreements)
- Legal Authorities: When required by Indian law or court orders
- Business Partners: Only with your explicit consent and for specific purposes
We do not sell your personal data to third parties.
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, typically:
- Account data: Until account deletion plus 3 years for legal compliance
- Usage data: 2 years for platform improvement
- Communication data: 1 year unless required for ongoing support
8. Your Rights Under DPDP Act 2023
You have the following rights:
- Right to Information: Know what data we process and how
- Right to Correction: Update or correct your personal data
- Right to Erasure: Request deletion of your personal data
- Right to Grievance Redressal: File complaints about data processing
- Right to Nominate: Appoint someone to exercise your rights
To exercise these rights, contact us at rorsolution@gmail.com. We will respond within 30 days.
9. Data Security
We implement appropriate technical and organizational measures to protect your data:
- Encryption in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and employee training
- Incident response procedures
10. Cross-Border Data Transfers
If we transfer your data outside India, we ensure adequate protection through:
- Transfers only to countries with adequate data protection laws
- Standard contractual clauses approved by Indian authorities
- Your explicit consent for specific transfers
11. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.
12. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or platform notifications.
14. Contact Information
For questions about this Privacy Policy or our data practices, contact us at:
Email: rorsolution@gmail.com
Phone: +91-968666-1180
Address: Sri Ramanjaneya Layout, Kudlu, Bangalore, KA, India